| Product | Quantity | Price |
|---|
Make Delivery within 1-2 days
| Product | Quantity | Price |
|---|
Make Delivery within 1-2 days
Having a returns policy that is clear and concise offers consumers a feeling of security and instills a sense of confidence in the brand and the quality of its products; Without this guarantee, consumers often become suspicious that the product they are purchasing won’t live up to their expectations or what they’ve been led to believe (through the product description or images shown) and so, therefore, avoid buying the product altogether.
According to a study carried out by UPS, if a returns policy proves to be rather ambiguous, and this could simply be not enough information provided or information overload, a customer will not hesitate to abandon their basket and shop elsewhere. Therefore, easy to comprehend, step-by-step instructions on how to complete a return, what is required from the customer e.g. a receipt or proof of transaction, as well as a list of what is provided, like return postage, labelling etc. will prove to be fruitful.